kanz1 Privacy Policy —
How We Handle Your Data

kanz1 operates the online gaming platform accessible at kanz1.onl and via the kanz1 Android app. The platform offers sports betting — with a particular focus on cricket, PSL, T20 internationals and football — alongside live casino, bingo and slots products.

kanz1 is the data controller for all personal data collected through the platform. This means kanz1 determines the purposes for which personal data is collected and the manner in which it is processed. If you have questions about how your data is handled, contact us at [email protected].

kanz1 collects personal data in the following categories. We only collect what is necessary for the stated purpose.

kanz1 uses your personal data for the following purposes:

• Account creation and management — registering your account, verifying your identity and managing your kanz1 profile.
• Service delivery — processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer; settling winning bets; crediting bonuses to your account.
• Identity verification and fraud prevention — confirming that you are who you say you are, that you are 18 or over, and that your account activity is consistent with legitimate personal gaming rather than fraud or money laundering.
• Customer support — responding to your queries, resolving disputes and investigating complaints.
• Responsible gaming — monitoring gaming activity patterns to identify potential problem gambling behaviours and applying any deposit limits or self-exclusion requests you have made.
• Platform improvement — analysing aggregated usage data (anonymised where possible) to understand how Pakistan players use kanz1 and to improve the platform experience.
• Security — detecting and preventing unauthorised account access, detecting suspicious transactions and protecting the integrity of the platform.
• Marketing communications — sending you promotional offers, bonus notifications and event-based communications such as PSL season promotions, where you have opted in to receive them.

kanz1 does not use personal data for automated decision-making that produces significant legal effects without human oversight.

kanz1 processes your personal data on the following legal grounds depending on the nature of the processing:

• Contract performance — processing your data is necessary to deliver the services you registered for, including processing transactions and managing your account.
• Legal obligation — kanz1 is required to collect and retain certain identity and transaction data to comply with applicable anti-fraud and anti-money laundering obligations.
• Legitimate interests — kanz1 processes technical and usage data to maintain platform security, prevent fraud and improve the user experience, where these interests do not override your rights.
• Consent — marketing communications are only sent where you have given clear, specific consent. You may withdraw this consent at any time.

kanz1 does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary for each purpose:

• Payment providers — JazzCash, Easypaisa, Raast and banking partners receive the financial and identity data required to process your PKR deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict data handling obligations.
• Identity verification services — third-party verification providers may receive your identity documents and CNIC details to complete the verification process. These providers are contractually bound to use your data only for verification purposes.
• Technology providers — cloud hosting, analytics and platform infrastructure providers may process data on our behalf under data processing agreements that restrict them from using your data for their own purposes.
• Legal and regulatory authorities — kanz1 will share data with law enforcement or regulatory bodies where required by applicable law, a court order or to protect the rights and safety of kanz1 and its users.

All PKR financial transactions on kanz1 are processed via your chosen payment method — JazzCash, Easypaisa, Raast or bank transfer. The handling of payment data follows these principles:

• kanz1 does not store your full JazzCash or Easypaisa PIN, or any bank account credentials beyond what is required for withdrawal processing.
• Transaction records — amounts, dates, reference numbers and payment method used — are retained for the duration required by applicable anti-fraud and financial record-keeping obligations.
• Payment account details used for withdrawals are matched against your registered identity data to prevent fraud and money laundering.
• kanz1 uses encrypted transmission protocols for all financial data sent between your device, the kanz1 platform and our payment partners.

kanz1.onl uses cookies and similar tracking technologies to keep the platform functioning correctly and to understand how players interact with it. The cookies kanz1 uses fall into these categories:

• Essential cookies — required for the platform to function. These handle your login session, remember your account state and ensure the platform operates securely. They cannot be disabled without breaking platform functionality.
• Functional cookies — remember your preferences such as language settings, preferred betting market displays and notification settings.
• Analytics cookies — collect anonymised data about how pages are used, which features are popular and where players encounter friction. This data is used to improve the platform and is not linked to individual identities.

kanz1 does not use third-party advertising cookies or tracking pixels that feed data to external advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to log in and use the platform.

kanz1 retains your personal data for as long as your account is active and for a defined period after account closure. Specific retention periods are determined by the type of data:

• Identity and registration data — retained for the duration of your account and for a minimum of five years after account closure, as required for anti-fraud and financial compliance purposes.
• Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years from the date of each transaction.
• Gaming activity data — bet and game records are retained for up to three years after account closure for dispute resolution purposes.
• Support communications — customer support correspondence is retained for up to three years from the date of the last communication.
• Marketing preferences — records of your marketing consent or opt-out are retained for the duration of your account and for one year after closure.

After the applicable retention period, data is deleted or anonymised so it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for platform analytics.

kanz1 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure:

• All data transmitted between your device and kanz1 servers is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing — kanz1 staff cannot retrieve your password in plain text.
• Access to personal data within kanz1 is restricted on a need-to-know basis. Support agents access only the data relevant to handling your request.
• Payment data is handled via secured payment partner infrastructure and is not retained on kanz1 primary servers beyond what is necessary for transaction processing.
• Security systems are monitored for unusual access patterns and potential breaches.

Despite these measures, no internet-based system can guarantee absolute security. If kanz1 becomes aware of a data breach that is likely to affect your personal data, we will notify you as promptly as reasonably possible.

You have the following rights regarding the personal data kanz1 holds about you. To exercise any of these rights, contact us at [email protected].

kanz1 is strictly for persons aged 18 and above. kanz1 does not knowingly collect personal data from anyone under the age of 18. If kanz1 discovers or has reason to believe that a registered account belongs to a person under 18, the account will be closed immediately and any personal data associated with it will be handled in accordance with our age-verification policy and applicable retention obligations.

If you believe a minor has registered a kanz1 account, please contact us immediately at [email protected] so we can investigate and take appropriate action.

kanz1 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law or to improve the clarity of how we explain our data practices.

Where changes are material — for example, if we begin processing a new category of personal data or change how long we retain data — registered players will be notified via email or in-platform notification before the update takes effect. The date at the top of this page always reflects when the current version was last updated.

Your continued use of kanz1 following a policy update indicates your acceptance of the revised Privacy Policy. If you do not agree with a material change, you may request account closure before the change takes effect.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how kanz1 has handled your personal information, please contact the kanz1 privacy team directly:

Email: [email protected]

General support: [email protected]

We aim to respond to privacy-related requests within five business days. For requests to access or delete your personal data, identity verification will be required before we can process the request — this is to ensure we do not share or delete data in response to unauthorised requests.

For general questions about the platform, account management or payments, the FAQ page covers most topics in detail and is often the fastest way to find an answer.